Shipping Policy

Effective Date: March 20, 2025

Thank you for choosing vervecove! Below is our shipping policy for all orders:

1. Shipping Methods & Costs

Domestic Shipping (USA):

• Standard Shipping: Free for orders over $50 | $5.99 for orders under $50 (3–7 business days)
• Expedited Shipping: $9.99 (1–3 business days)

International Shipping:

• Rates vary by destination and are calculated at checkout
• Customers are responsible for customs fees, taxes, or duties

2. Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays)
• Delays may occur during peak sales periods (e.g., holidays, promotions)

3. Delivery Times

• Domestic: 3–7 business days after processing
• International: 7–21 business days (varies by country)

4. Product-Specific Notes

• Large Items (e.g., yoga mats, meditation pillows): May ship separately or via freight (additional fees may apply)
• Multiple Variants: Ensure all selections are made before checkout to avoid delays

5. Returns & Exchanges

• Returns are accepted within 30 days of delivery for unused, undamaged items in original packaging
• Contact our support team for a return authorization

6. Order Tracking

A tracking number will be emailed once your order ships.

7. Damages & Issues

• Notify us immediately if items arrive damaged or incorrect
• We will resolve issues within 48 hours

8. Holidays & Promotions

Processing times may be extended during major holidays or sales.

9. Contact Us

• Email: [email protected]
• Phone: +86 135265869858
• Business Hours: Monday-Friday, 9:00 AM – 6:00 PM